Energy for Business Cookies
Uswitch business gas and electricity comparison services are provided by Bionic Services Limited - registered in England & Wales.
Bionic Services Limited use cookies and other similar technologies in the operation of https://business-energy.uswitch.com/.
The technologies used fall into the following categories:
Essential cookies
See list of essential cookies
| Name | Description | Duration |
|---|---|---|
| OptanonConsent | Fires on a website when the OneTrust Banner CDN is deployed on that site. | 1 year |
| OptanonAlertBoxClosed | Set when consent is given or a necessary user interaction is performed per configuration. | 1 year |
Performance cookies
Overview
| Service | Description |
|---|---|
| Hotjar | Used to analyze user behavior on websites through heatmaps, session recordings, and feedback tools. |
| AWS Rum | Used for monitoring of the site, to detect errors, performance issues etc. |
| Google Analytics | Used to track and analyse website traffic and user behavior. |
See list of performance cookies
| Name | Description | Duration | |
|---|---|---|---|
| cwr_s (session identifier) | AWS Rum - Used for monitoring of the site, to detect errors, performance issues etc. | Session | |
| cwr_u (user identifier) | AWS Rum - Used for monitoring of the site, to detect errors, performance issues etc. | Session | |
| _ga | GA4 - Used to track and analyse website traffic and user behavior. Used to distinguish users. | 2 years | |
| _ga_<container-id> | GA4 - Used to track and analyse website traffic and user behavior. Used to persist session state | 2 years | |
| _hjSessionUser_{site_id} | Hotjar - Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites. Ensures data from subsequent visits to the same site are attributed to the same user ID. JSON data type. | 365 days | |
| _hjHasCachedUserAttributes | Hotjar - Enables Hotjar to know whether the data set in _hjUserAttributes Local Storage item is up to date or not. Boolean true/false data type. | Session | |
| _hjUserAttributesHash | Hotjar - Enables us to know when any User Attribute has changed and needs to be updated. Content hash data type. | 2 minutes, extended every 30 seconds | |
| _hjUserAttributes | Hotjar - Stores User Attributes sent through the Hotjar Identify API. Base64 encoded JSON data type. | Local storage | |
| hjViewportId | Hotjar - Stores user viewport details such as size and dimensions. UUID data type. | Session | |
| hjActiveViewportIds | Hotjar - Stores user active viewports IDs. Stores an expirationTimestamp that is used to validate active viewports on script initialization. It is removed when the browser page is closed. JSON data type. | Local storage | |
| _hjSession_{site_id} | Hotjar - Holds current session data. Ensures subsequent requests in the session window are attributed to the same session. JSON data type. | 30 minutes, extended on user activity | |
| _hjCookieTest | Hotjar - Checks to see if the Hotjar Tracking Code can use cookies. If it can, a value of 1 is set. Deleted almost immediately after it is created. Boolean true/false data type. | Under 100ms, cookie expiration time set to session duration | |
| _hjLocalStorageTest | Hotjar - Checks if the Hotjar Tracking Code can use Local Storage. If it can, a value of 1 is set. Data stored in _hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created. Boolean true/false data type. | Under 100ms | |
| _hjSessionStorageTest | Hotjar - Checks if the Hotjar Tracking Code can use Session Storage. If it can, a value of 1 is set. Data stored in _hjSessionStorageTest has no expiration time, but it is deleted almost immediately after it is created. Boolean true/false data type. | Under 100ms | |
| hjTLDTest | Hotjar - We try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. Enables us to try to determine the most generic cookie path to use, instead of page hostname. It means that cookies can be shared across subdomains (where applicable). After this check, the cookie is removed. Boolean true/false data type. | Session |
Updated: 11 June 2025
